At our spa's, our staff is the most important resource in our service commitment to our guests. We believe that our staff and the elegant, intuitive and authentic service they provide are the ultimate source of our competitive advantage.  We trust each associate to use his or her creativity and genuine personality to build strong relationships and provide an unforgettable experience for each guest. We go out of our way to create an excellent working environment for our team that fosters openness, accountability and innovation. Each of these attributes helps create a memorable experience for our guests. Our mantra, "Always in Your Element", perfectly describes the guest experience, which is characterized by our seamless and attentive guest service. Each associate's contribution is highly valued and they are encouraged to be creative, passionate and engaging, touching each guest and making a personal connection that leaves a long lasting impression.